Matterport Capture Training

Tag: capture

  • Hide and Seek versus the Matterport Quickstep

    Hide and Seek versus the Matterport Quickstep

    You have a choice when capturing with the Matterport Pro 3 LiDAR camera. Either you stick with the camera and stay behind it, or you leave the area and hide from view. If sticking it is worth noting that the Pro 3 rotates in four segments, with a short pause in between. You really need…

  • Large Numbers of Scans

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    When you hit 200 scans is best practice to duplicate the model Reboot the camera and the iPad If you have good Wi-Fi on site then upload the partial model for processing Each time you do this AI Cortex will recognise the earlier data and only process the new data Continue to scan using the…

  • Unstable Error Messages

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    “Camera unstable. Tighten mount or tripod.”  Finger-tighten MOVE Quick-Release collar Check all tripod levers are fully locked Check castors on dolly are tight If the issue persists Tighten Matterport Camera Adaptor with 3mm Allen Key      This is usually less than a quarter-turn      Do not over-tighten Tighten the Matterport Camera Adaptor Lever Use a…

  • Alignment Error Messages

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    “Alignment error” / “No alignment. Scan again, closer to previous scans.”  Ensure nobody is at the side of the camera Scan again closer to previous scan Check doors and objects have not been moved Mark windows and mirrors If none of the above resolve the issue Clean the mirror and the lens covering the LiDAR unit…

  • 3D Scanning Challenges

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    Errors created by Similar locations on different floors Featureless corridors Repeating patterns Highly reflective curved surfaces System Errors Scans misplaced Placing scans on the wrong floor Error messages Mis-alignment of model

  • Automatic Face Blurring

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    Once enabled, choose to blur faces during Space processing automatically. The accuracy of the results depends on a variety of factors. Assists with GDPR compliance Manual blurring in post-production is also available.

  • 2D Trim Tool on iPad

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    Managing Exterior Data for Improved Processing, Dollhouse Accuracy and Point Cloud Outputs Overview The 2D Trim Tool in the Matterport Capture app for iPad is used to define the intended boundary of a model during capture. It is particularly valuable during exterior scanning where unwanted environmental data can increase processing time and reduce model quality.…

  • Mark Up Windows

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    Mark windows and mirrors as soon as possible to optimise the quality of the model. Choose Windows and add one with the Plus sign. Runs of windows in a wall can be treated as one. Where there are doors in the glazing, do not mark if you wish to continue scanning the other side and…

  • Monitor the Scan Density

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    Areas without data are black and featureless Areas with sufficient data show detail Black flecking indicated less scan density Scan behind counters, desks, furniture to create the optimum ‘Doll House’ effect These scans can be hidden in the edit

  • Choose a Path

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    You must be able to see the previous scan point Choose a path that reflects the route a person would naturally take Scan every 8 or 9 feet -2 meters for a good virtual tour experience. Scans can be much further apart when for example you wish to connect two buildings on the one site.…

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